Experience :- 0-1 Year
Date: 15-18 September,2010. (Time: 9:00 Am)
Job Description
Remote management of client IT infrastructure like servers, OS, databases, networkSupporting clients on troubleshooting issues related to software, hardware and networkingUnderstanding problems and providing remote technical solutions (through telephone, mails and other communication tools)Escalating issues to specialized support groups for complex technical issues Coordinate on tracking status, providing updates and resolution confirmation
Address: Cognizant,ISquare IT, Sai Infotech, Hinjewadi, Pune
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